Customer Support

SHIPPING

We take great care in delivering our products to your doorstep as fast as possible with no added cost to you. More info please check our Shipping & Handling page.

 

RETURN & REFOUND POLICY

We want you to be satisfied with your Luxdyle purchase. More info please check our return and refund policy page.

 

SUPPORT

For any inquiries regarding shipping carriers, delivery times, or tracking information, feel free to reach out to us via email at luxdyle@gmail.com.

Please note that once your order has been dispatched, it is the customer’s responsibility to monitor the tracking information provided and communicate with the relevant postal service for updates. However, should any shipping issues arise, we are committed to assisting you in resolving the matter and recovering the item to the best of our ability.

 

CUSTOMS, TAXES, DUTIES, AND FEES

Luxdyle is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.